Refine your search

Your search returned 30 results.

Sort
Results
1.
Customer marketing : how to improve the profitability of your customer base / Jay Curry,Wil Wurtz,Guido Thys. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: British: Kogan Page, c1998
Availability: Items available for loan: Lahore Business School Library (1)Call number: 334.5 CUR-C 1998 801311.

2.
Supply Chain Management : Strategy, Planning, and Operation / Sunil Chopra, Peter Meindl, Dharam, Vir Kalra. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi : Pearson Prentice Hall, c2007
Availability: Items available for loan: Lahore Business School Library (5)Call number: 658.7 CHO-S 2007 803570, ... Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.7 CHO-S 2007 803729.

3.
Supply Chain Management : Strategy, Planning, and Operation / Sunil Chopra, Peter Meindl, Dharam, Vir Kalra. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi : Pearson, c2010
Availability: Items available for loan: Lahore Business School Library (5)Call number: 658.7 CHO-S 2010 805162, ...

4.
Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Prentice Hall, c2010
Availability: No items available.

5.
Successful service operations management / by
Edition: 2nd ed. / Richard Metters ... [et al.].
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Mason, OH : South-Western, c2006
Other title:
  • Service operations management
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.812 SUC- 2006 800168. Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.812 SUC- 2006 CD800168.

6.
Services Marketing : Integrating Customer Focus Across the Firm / Valarie A. Zeithaml, Mary Jo Bitner. by
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : New Delhi : McGraw-Hill/Irwin, Tata McGraw-Hill/, c2003
Availability: Items available for loan: Lahore Business School Library (2)Call number: 658.8 ZEI-S 2003 804119, ...

7.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler. by
Edition: 4th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : McGraw-Hill/Irwin, c2006
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.8 ZEI-S 2006 804550.

8.
Call Centers for Dummies/ Real Bergevin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Canada: John Wiley & Sons, c2006
Availability: Items available for loan: Lahore Business School Library (2)Call number: 658.812 BER-C 2006 804169, ...

9.
Services Marketing : Australia and New Zealand / Christopher H Lovelock; Paul Patterson; Rhett H Walker. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sydney: Prentice Hall, c1998
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.800994 LOV-S 1998 800361.

10.
The Customer Response Management Handbook : Building, Rebuilding and Improving Your Results / Darlene D. Richard. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sydney ; New York : McGraw-Hill, 2002
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.812 RIC-C 2002 804154.

11.
Calming Upset Customers : Stay in Control-- in Any Situation / Rebecca Morgan. by Series: Viva Crisp Fifty Minute Series
Edition: 4th ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Viva Books, c2011
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.812 MOR-C 2011 806100.

12.
Total Access : Giving Customers What They Want in an Anytime, Anywhere World / Regis McKenna. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, Mass. : Harvard Business School Press, c2002
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.812 MCK-T 2002 804157.

13.
Customer Service for Dummies / by Karen Leland and Keith Bailey ; foreword by Giles H. Bateman. by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Foster City, CA : IDG Books Worldwide, Inc., 1999
Availability: Items available for loan: Lahore Business School Library (2)Call number: 658.812 LEL-C 1999 804160, ... Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.812 LEL-C 1999 804162.

14.
The Agile Manager's Guide to Extraordinary Customer Service/ Susan M.Gage. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Usa: Velocity, 2000
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.812 GAG-A 2000 804166.

15.
E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Armonk, N.Y. : M.E. Sharpe, c2002
Other title:
  • EService : new directions in theory and practice
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.84 RUS-E 2002 804300.

16.
Supply Chain Management : Strategy, Planning, and Operation / Sunil Chopra, Peter Meindl. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Pearson, c2013
Availability: Items available for loan: Lahore Business School Library (3)Call number: 658.7 CHO-S 2013 806684, ...

17.
Supply Chain Management : Strategy, Planning, and Operation / Sunil Chopra, Peter Meindl, Dharam, Vir Kalra. by
Edition: 5th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Delhi: Pearson, c2013
Availability: Items available for loan: Lahore Business School Library (2)Call number: 658.7 CHO-S 2013 807768, ... Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.7 CHO-S 2013 807770.

18.
Living supply chains : how to mobilize the enterprise around delivering what your customers want / John Gattorna. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Financial Times Prentice Hall, 2006
Availability: Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.5 GAT-L 2006 807827.

19.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston : Prentice Hall, c2011
Availability: Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.8 LEV-S 2011 807795.

20.
Services Marketing : People, Technology, Strategy / Christopher Lovelock; Jochen Wirtz. Jayanta Chatterjee. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: India: Pearson, c2011
Availability: Items available for loan: Lahore Business School Library (33)Call number: 658.8 LOV-S 2011 808399, ... Not available: Lahore Business School Library: Checked out (2).

Pages
Copyrights 2018© The University of Lahore (UOL) Libraries. All Rights Reserved. Library System Administrator Muhammad Riaz (muhammad.riaz@uol.edu.pk) +92 (0)42 35963421-30 Ext: 1703

Powered by Koha