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	1.	The CRM Handbook : A Business Guide to Customer Relationship Management / Jill Dyché. by Dyché, Jill Edition: Low Price ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: India : Pearson Education, c2002 Availability: Items available for loan: Lahore Business School Library (2)Call number: 658.812 DYC-C 2002 802635, ... Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.812 DYC-C 2002 802636. Place hold Add to cart (remove)
	2.	The Essential Guide to Web Strategy for Entrepreneurs / Thomas P. Bergman. by Bergman, Thomas P Series: Essential guide series (Prentice-Hall, inc.) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, NJ : Prentice Hall, c2002 Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.814 BER-E 2002 804199. Place hold Add to cart (remove)
	3.	Customer Chemistry : How to Keep the Customers you Want-- and Say "Good-bye" to the Ones you Don't / Mary Naylor and Susan Greco. by Naylor, Mary Greco, Susan Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : McGraw-Hill, c2002 Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.812 NAY-C 2002 804159. Place hold Add to cart (remove)
	4.	Short Cycle Selling : Beating Your Competitors in the Sales Race / Jim Kasper. by Kasper, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2002 Online resources: Contributor biographical information Publisher description Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.81 KAS-S 2002 804163. Place hold Add to cart (remove)
	5.	Marketing research / David A. Aaker, V. Kumar, George S. Day. by Aaker, David A Kumar, V Day, George S Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, c2002 Availability: Items available for loan: Lahore Business School Library (3)Call number: 658.83 AAK-M 2002 804180, ... Place hold Add to cart (remove)
	6.	Cases in electronic commerce / Sid L. Huff, Scott Schneberger, Michael Wade. by Huff, Sidney Laurence Schneberger, Scott L Wade, Michael, 1968- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : McGraw-Hill, c2002 Online resources: Publisher description Table of contents Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.84 HUF-C 2002 804282. Place hold Add to cart (remove)

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