Successful service operations management /
Material type:
TextPublication details: Mason, OH : South-Western, c2006.Edition: 2nd ed. / Richard Metters ... [et al.]Description: xx, 406 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)ISBN: - 0324224370 (package : core text + student CD + Microsoft Project CDROM set 120 day version + InfoTrak)
- 0324224389 (core text only)
- 0324224397 (student CD)
- 0324321783 (Microsoft Projet 2003 CDRom set 120 days)
- Service operations management
- 658.812 22 SUC- 2006 800168
| Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Books
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Lahore Business School Library Shelf No. 82, LBS | Book | 658.812 SUC- 2006 800168 (Browse shelf(Opens below)) | Available | 800168 | |||
Audio Visual Materials
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Lahore Business School Library Audio Visual Section | Not for loan and check out is restricted | 658.812 SUC- 2006 CD800168 (Browse shelf(Opens below)) | Not For Loan | CD800168 |
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| 658.802 WIL-M 2002 CD802550 The Marketing Audit Handbook [+CD] : | 658.81 JOH-S 2003 CD801862 Churchill/Ford/Walker's sales force management | 658.8101 CHU-S 2000 CD804991 Sales Force Management [CD] / | 658.812 SUC- 2006 CD800168 Successful service operations management / | 658.827 DUN-P 2005 CD815984 Principles of Advertising & IMC / | 658.827 DUN-P 2005 CD815985 Principles of Advertising & IMC / | 658.83 AAK-M 2009 807845 Marketing research / |
Rev. ed. of: Successful service operations management / Richard Metters, Kathryn King-Metters, Madeleine Pullman. c2003.
Passcard for access to free 4-month subscription to InfoTrak inserted before title page.
Various multi-media instructional materials are available to supplement the text.
Includes bibliographical references and indexes.