000			01113cam a22002894a 4500
001			12907623
005			20140319151555.0
008			020827s2004 ohua b 001 0 eng
020			_a0030343364
040			_aLBS
082			_222 _a658.8342 _bSHE-C 2004 805599
100	1		_aSheth, Jagdish N.
245	1	0	_aCustomer behavior : _ba managerial perspective / _cJagdish N. Sheth, Banwari Mittal.
250			_a2nd ed.
260			_aMason, Ohio : _bThomson/South-Western, _cc2004.
300			_axix, 487, 11, 14 p. : _bill. ; _c27 cm.
504			_aIncludes bibliographical references and indexes.
650		0	_aConsumer behavior.
650		0	_aConsumers' preferences.
650		0	_aConsumer satisfaction.
650		0	_aMarketing.
700	1		_aMittal, Banwari.
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy1303/2002112213-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1303/2002112213-d.html
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy1303/2002112213-t.html
942			_2ddc _cREF
999			_c6533 _d6533