| 000 | 01024cam a2200277 a 4500 | ||
|---|---|---|---|
| 001 | 2109130 | ||
| 003 | OSt | ||
| 005 | 20140314151935.0 | ||
| 008 | 961108s1998 ohua b 000 0 eng | ||
| 010 | _a 96049669 | ||
| 020 | _a0789506947 | ||
| 040 | _cLBS | ||
| 082 | 0 | 0 |
_a658.562 _221 _bHEI-C 2005 803814 |
| 100 | 1 | _aHeizer, Jay H. | |
| 245 | 1 | 0 |
_aCases in total quality management : _bmanufacturing and services / _cJay H. Heizer, Jay Nathan. |
| 260 |
_aCincinnati, Ohio : _bSouth-Western College Pub., _cc1998. |
||
| 300 |
_axiii, 238 p. : _bill. ; _c28 cm. |
||
| 504 | _aIncludes bibliographical references. | ||
| 650 | 0 |
_aTotal quality management _xCase studies. |
|
| 650 | 0 |
_aManufacturing industries _xManagement _xCase studies. |
|
| 650 | 0 |
_aService industries _xManagement _xCase studies. |
|
| 700 | 1 | _aNathan, Jay. | |
| 942 |
_2ddc _cBK |
||
| 999 |
_c6393 _d6393 |
||