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1.
Service America in The New Economy/ Karl Albrecht and Ron Zemke. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York: McGraw Hill, c2002
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.00973 ALB-S 2002 802777.

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2.
Service management : Operations, Strategy, Information Technology / James A. Fitzsimmons.; Mona J. Fitzsimmons. by
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: McGraw Hill Education , c2014
Availability: Items available for loan: Lahore Business School Library (16)Call number: 658 FIT-S 2014 812349, ...

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