The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships / Bryan P. Bergeron.
Material type: TextPublication details: New York : McGraw-Hill, c2001.Description: xxvi, 261 p. : ill. ; 24 cmISBN:- 007136479X (acidfree paper)
- 658.812 21 BER-E 2001 804171
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Books | Lahore Business School Library Shelf No. 82, LBS | Book | 658.812 BER-E 2001 804171 (Browse shelf(Opens below)) | Available | 804171 |
Total holds: 0
Includes bibliographical references (p. [235]) and index.