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1.
Service operations management : improving service delivery / Robert Johnston,Graham Clark. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Pearson, c2005
Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.5 JOH-S 2005 806162.

2.
Service operations management : improving service delivery / Robert Johnston,Graham Clark. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New Delhi: Pearson, c2005
Availability: Items available for loan: The University of Lahore, Gujrat campus (1)Call number: 658.5 JOH-S 2005 905304.

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