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	1.	The CRM Handbook : A Business Guide to Customer Relationship Management / Jill Dyché. by Dyché, Jill Edition: Low Price ed Material type: Text; Format: print ; Literary form: Not fiction Publication details: India : Pearson Education, c2002 Availability: Items available for loan: Lahore Business School Library (2)Call number: 658.812 DYC-C 2002 802635, ... Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.812 DYC-C 2002 802636. Place hold Add to cart (remove)
	2.	Customer Relationship Management : Getting it Right ! / Judith W. Kincaid. by Kincaid, Judith W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Noida India: Pearson, c2003 Availability: Items available for loan: Lahore Business School Library (17)Call number: 658.812 KIN-C 2003 810743, ... Place hold Add to cart (remove)
	3.	Customer Relationship Management : The Bottom Line to Optimizing Your ROI / Jon Anton,; Natalie L. Petouhoff, Shalini Kalia. by Anton, Jon Petouhoff, Natalie L Kalia, Shalini Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi: Pearson, c2013 Availability: Items available for loan: Lahore Business School Library (11)Call number: 658.812 ANT-C 2013 811747, ... Place hold Add to cart (remove)

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