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1.
Customer Service for Dummies / by Karen Leland and Keith Bailey ; foreword by Giles H. Bateman. by
Edition: 2nd ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Foster City, CA : IDG Books Worldwide, Inc., 1999
Availability: Items available for loan: Lahore Business School Library (2)Call number: 658.812 LEL-C 1999 804160, ... Items available for reference: Lahore Business School Library: Not For Loan (1)Call number: 658.812 LEL-C 1999 804162.

2.
Microsoft publisher 2000 Bible Sue Plumley by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Foster IDG Books Worldwide 1999
Availability: Items available for reference: Faculty of CS & IT Library : Not For Loan (1)Call number: 005.133 PUB-P 1999 788353.

3.
Web TV for dummies Brad Hill by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chicago IDG Books Worldwide 2000
Availability: Items available for reference: Faculty of CS & IT Library : Not For Loan (1)Call number: 004.678 HIL-W 2000 786184.

4.
PCs for dummies Dan Gookin by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Chicago IDG Books Worldwide 1999
Availability: Items available for loan: Faculty of CS & IT Library (3)Call number: 004.16 GOO-P 1999 789306, ... Items available for reference: Faculty of CS & IT Library : Not For Loan (1)Call number: 004.16 GOO-P 1999 786217.

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