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	1.	The Malcolm Baldrige National Quality Award : A yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska. by Heaphy, Maureen S, 1950- Gruska, Gregory F, 1943- Series: Engineering process improvement series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Reading, Mass. : Addison-Wesley, c1995 Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.56207973 HEA-M 1995 803813. Place hold Add to cart (remove)
	2.	Randall's practical guide to ISO 9000 : implementation, registration, and beyond / Richard C. Randall by Randall, Richard C, 1959- Series: Engineering process improvement series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Reading, Mass. : Addison-Wesley Pub. Co., c1995 Online resources: Table of contents only Availability: Items available for loan: Lahore Business School Library (1)Call number: 658.562 RAN-R 1995 803860. Place hold Add to cart (remove)

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