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Business Process Management : Practical Guidelines to Successful Implementations / John Jeston and Johan Nelis.

By: Contributor(s): Material type: TextTextPublication details: Burlington, MA : Butterworth-Heinemann, 2006.Edition: 1st edDescription: xxi, 437 p. : ill. ; 26 cmISBN:
  • 0750669217
  • 9780750669214
  • 9788131207611(Ind)
  • 8131207617(Ind)
Subject(s): DDC classification:
  • 22 658.4063 LES-B 2006 803606
Contents:
Ch. 1. How can we demystify business process management? -- Ch. 2. What is business process management? -- Ch. 3. Why is it important to improve business processes before automating them? -- Ch. 4. When should you do BPM - what are the main drivers and triggers? -- Ch. 5. Who should be involved in BPM? -- Ch. 6. Why are organizational strategy and process architecture important in BPM implementation? -- Ch. 7. How do you sell BPM technology to the organization? -- Ch. 8. What are the critical success factors in a BPM project? -- Ch. 9. What are the critical implementation aspects for a BPM solution? -- Ch. 10. Why do you need a structured approach to implementing BPM? -- Ch. 11. Framework overview -- Ch. 12. Guidelines on how to use the framework -- Ch. 13. Organization strategy phase -- Ch. 14. Process architecture phase -- Ch. 15. Launch pad phase -- Ch. 16. Understand phase -- Ch. 17. Innovate phase -- Ch. 18. People phase -- Ch. 19. Develop phase -- Ch. 20. Implement phase -- Ch. 21. Realize value phase -- Ch. 22. Sustainable performance phase -- Ch. 23. Essentials introduction -- Ch. 24. Project management -- Ch. 25. People change management -- Ch. 26. Leadership -- Ch. 27. BPM maturity -- Ch. 28. Embedding BPM within the organization -- App. A. Organization strategy phase -- App. B. Process architecture phase -- App. C. Launch pad phase -- App. D. Understand phase -- App. E. Innovate phase -- App. F. Develop phase -- App. G. People phase -- App. H. Implement phase -- App. I. Realize value phase -- App. J. Sustainable performance phase -- App. K. People change management essential -- App. L. Embedding BPM in the organization.
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Books Books Lahore Business School Library Shelf No. 71, LBS Book 658.4063 LES-B 2006 803606 (Browse shelf(Opens below)) Available 803606
Total holds: 0

Includes bibliographical references (p. [429]-432) and index.

Ch. 1. How can we demystify business process management? -- Ch. 2. What is business process management? -- Ch. 3. Why is it important to improve business processes before automating them? -- Ch. 4. When should you do BPM - what are the main drivers and triggers? -- Ch. 5. Who should be involved in BPM? -- Ch. 6. Why are organizational strategy and process architecture important in BPM implementation? -- Ch. 7. How do you sell BPM technology to the organization? -- Ch. 8. What are the critical success factors in a BPM project? -- Ch. 9. What are the critical implementation aspects for a BPM solution? -- Ch. 10. Why do you need a structured approach to implementing BPM? -- Ch. 11. Framework overview -- Ch. 12. Guidelines on how to use the framework -- Ch. 13. Organization strategy phase -- Ch. 14. Process architecture phase -- Ch. 15. Launch pad phase -- Ch. 16. Understand phase -- Ch. 17. Innovate phase -- Ch. 18. People phase -- Ch. 19. Develop phase -- Ch. 20. Implement phase -- Ch. 21. Realize value phase -- Ch. 22. Sustainable performance phase -- Ch. 23. Essentials introduction -- Ch. 24. Project management -- Ch. 25. People change management -- Ch. 26. Leadership -- Ch. 27. BPM maturity -- Ch. 28. Embedding BPM within the organization -- App. A. Organization strategy phase -- App. B. Process architecture phase -- App. C. Launch pad phase -- App. D. Understand phase -- App. E. Innovate phase -- App. F. Develop phase -- App. G. People phase -- App. H. Implement phase -- App. I. Realize value phase -- App. J. Sustainable performance phase -- App. K. People change management essential -- App. L. Embedding BPM in the organization.

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