Leading the professionals : how to inspire & motivate professional service teams / Geoff Smith.
Material type: TextPublication details: London ; Sterling, VA : Kogan Page, c2004.Description: viii, 255 p. : ill. ; 24 cmISBN:- 0749443154
- 658.4092 22 SMI-L 2004 803690
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Books | Lahore Business School Library Shelf No. 72, LBS | Book | 658.4092 SMI-L 2004 803690 (Browse shelf(Opens below)) | In transit from Lahore Business School Library to Nursing Library since 25/06/2015 | 803690 |
Includes bibliographical references (p. [246]-247) and index.
Leadership, management, and self-awareness -- What leaders of professionals do : an overview -- Devoting the time and energy to lead successfully -- Direction : objectives, values, strategy, and change -- Communications : getting the message across, listening and creating the right climate -- Motivation : creating the conditions for outstanding performance -- Coaching : helping team members to get the best out of themselves -- Teamwork : getting the best out of people working together -- Difficulties : resolving poor performance, interpersonal conflicts and crises -- Results : assessing team and individual performance -- Selection : getting the right people into the jobs -- Early days : helping new people to fit in and nurturing trainees -- Leading project teams -- Influencing colleagues and clients -- Leadership exercises.