Barkley, Bruce T. <br/><br/>
Customer-Driven Project Management:  building quality into project process/ 
James H. Saylor. 
 - Singapore:  Mc Graw Hill,  2001. 
 - xxxv, 609p.:  ill.(b&w);  9cm. 
<br/><br/>Include Index, Bibliography and glossary. 
<br/><br/><label>ISBN: </label>9780071203708 0071203702 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Project Management.<br/>Total Quality Management.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / BAR-C 2001 807824