TY - BOOK AU - Gitlow,Howard S. AU - Gitlow,Howard S. AU - Gitlow,Howard S. TI - Quality Management SN - 9780070078062 U1 - 658.4013 22 PY - 2005/// CY - Boston PB - McGraw-Hill/Irwin KW - Quality control KW - Statistical methods N1 - Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995; Includes index ER -