Futrell, Charles. <br/><br/>
ABC's of relationship selling / 
Charles M. Futrell. 
 - 6th ed. 
 - Boston :  Irwin/McGraw-Hill,  c2000. 
 - xviii, 412 p. :  ill. ;  26 cm. + 
 - The Irwin/McGraw-Hill series in marketing .
<br/><br/> "Fortrell student success CD-ROM enclosed ... includes an interactive student tutorial which highlights the key concepts addressed in the text"--P. [4] of cover. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0072297271 (paperbound) 
<br/><br/><label>LCCN: </label>99012833  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>Dewey Class. No.: </label>658.85  / FUT-A 2000 804333