TY - BOOK AU - Evans, James R. ED - Lindsay, William M. TI - The Management and Control of Quality SN - 9780538452601 U1 - 658.562 23 PY - 2011/// CY - Australia PB - Cengage Learning KW - Quality assurance KW - Total quality management KW - Quality control KW - Production management--Quality control--Statistical methods N1 - Appendixes,Bibliography,Index ER -