TY  - BOOK
AU  - Krames,Jeffrey A.
TI  - What the best CEOs know: 7 exceptional leaders and their lessons for transforming any business 
SN  - 0071382402 (hardcover : alk. paper)
U1  - 658.4 22
PY  - 2003///
CY  - New York
PB  - McGraw-Hill
KW  - Chief executive officers
KW  - United States
KW  - Case studies
KW  - Leadership
KW  - Decision making
KW  - Management
KW  - Organizational change
KW  - Success in business
N1  - Includes bibliographical references (p. 225-240) and index; The exceptional seven and the traits that defined them -- Place the customer at the epicenter of the business model : Michael Dell and the art of the customer -- Create an authentic learning organization : how Jack Welch converts learning into results -- Focus on solutions : Lou Gerstner on creating a customer-obsessed IBM -- Prepare the organization for drastic change : Andy Grove on strategic inflection points -- Harness the intellect of every employee : Bill Gates on creating a knowledge-based organization -- Create a performance-driven culture : Herb Kelleher on the importance of creating a family-like culture -- Learn from competitors, but remain faithful to the vision : how Sam Walton's vision created the world's largest company
ER  -