The Human Element : Understanding and Managing Employee Behavior /
Understanding and managing employee behavior
Lee Roy Beach.
- New Delhi : Prentice-Hall, c2007.
- ix, 194 p. ; 24 cm.
Includes bibliographical references and index.
Introduction -- Leading employees -- Understanding expectations -- Anticipating emotions -- Setting standards -- Evaluating problems -- Solving problems -- Conclusion -- Appendix: an example of a culture inventory.
Organizational behavior--Management. Supervision of employees. Problem solving.