Beach, Lee Roy.

The Human Element : Understanding and Managing Employee Behavior / Understanding and managing employee behavior Lee Roy Beach. - New Delhi : Prentice-Hall, c2007. - ix, 194 p. ; 24 cm.

Includes bibliographical references and index.

Introduction -- Leading employees -- Understanding expectations -- Anticipating emotions -- Setting standards -- Evaluating problems -- Solving problems -- Conclusion -- Appendix: an example of a culture inventory.


Organizational behavior--Management.
Supervision of employees.
Problem solving.

658.4 / BEA-H 2007 804726