Harvard business review on managing health care. - Boston, Mass. : Harvard Business School Pub., c2007. - vii, 184 p. : ill. ; 21 cm. - The Harvard business review paperback series . - Harvard business review paperback series. .

"Ideas with impact"--Cover.

Includes bibliographical references and index.

Why innovation in health care is so hard / Regina E. Herzlinger -- Presenteeism : at work--but out of it / Paul Hemp -- Change through persuasion / David A. Garvin and Michael A. Roberto -- Clueing in customers / Leonard L. Berry and Neeli Bendapudi -- Just-in-time delivery comes to knowledge management / Thomas H. Davenport and John Glaser -- Let's put consumers in charge of health care / Regina E. Herzlinger -- Saving money, saving lives / Jon Meliones -- Will disruptive innovations cure health care? / Clayton M. Christensen, Richard Bohmer, and John Kenagy.

9781422121078 (pbk. : alk. paper) 1422121070 (pbk. : alk. paper)


Health services administration.
Health facilities--Business management.
Organizational change.
Delivery of Health Care--organization & administration.
Organizational Innovation.
Delivery of Health Care--economics.

362.1068 / HAR- 2007 803208