Summers, Donna C.S. <br/><br/>
Quality Management :  Creating and Sustaining Organizational Effectiveness / 
Donna C.S. Summers. 
 - 2nd ed. 
 - Noida India:  Pearson,   c2015. 
 - xiv, 574p.:  ill.;  23 cm. 
<br/><br/>Index. 
<br/><br/><label>ISBN: </label>9789332551855 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Total quality management.<br/>Quality control.<br/>Total quality control.
<br/><br/><label>Dewey Class. No.: </label>658.4013  / SUM-Q 2015 812291