Qualitative research in technical communication / edited by James Conklin and George F. Hayhoe. - New York : Routledge, 2011. - xiv, 398 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9780415876360 (pbk.) Subjects--Topical Terms: Communication of technical information. Dewey Class. No.: 601.4 / CON-Q 2011 200517