TY - BOOK AU - Gilpatrick,Eleanor G. TI - Quality improvement projects in health care : / : problem solving in the workplace SN - 0761911669 (cloth : acidfree paper) U1 - 362.10685 21 PY - 1999/// CY - Thousand Oaks, Calif. PB - Sage Publications KW - Medical care KW - Quality control KW - Evaluation KW - Total quality management KW - Case studies N1 - Includes bibliographical references ( p. 133-135) and index UR - http://www.loc.gov/catdir/enhancements/fy0656/98025380-d.html UR - http://www.loc.gov/catdir/enhancements/fy0656/98025380-t.html ER -