TY - BOOK AU - Sale,Diana N.T. TI - Quality assurance :: a pathway to excellence SN - 0333669177 U1 - 362.10685 20 PY - 2000/// CY - Basingstoke PB - Macmillan KW - Medical care KW - Great Britain KW - Quality control KW - Total quality management KW - Quality assurance N1 - Includes bibliographical references and index ER -