Sale, Diana N. T.

Quality assurance : / a pathway to excellence / Diana N.T. Sale. - Basingstoke : Macmillan, 2000. - xix, 344 p. : ill.; 22 cm.

Includes bibliographical references and index.

0333669177

00456077


Medical care--Quality control.--Great Britain
Total quality management--Great Britain.
Quality assurance--Great Britain.

362.10685 / SAL-Q 1996 501113