Shortell, Stephen M. Essentials of health care management / Stephen M. Shortell, Arnold D. Kaluzny, and associates. - 1st ed. - Albany, N.Y. : Delmar Publishers, c1997. - xvii, 510 p. : ill. ; 25 cm. Includes bibliographical references and indexes. ISBN: 0827371454 Subjects--Topical Terms: Health services administration. Dewey Class. No.: 362.1068 / SHO-E 1997 501106