Gelinas, Ulric J. Business Processes and Information Technology / Ulric J Gelinas; Steve G Sutton; Jane Fedorowicz. - Mason, Ohio : Thomson/South-Western, ©2004. - xvi, 543 pages : illustrations ; 29 cm. Includes Glossary and Index. ISBN: 0324008783 Subjects--Topical Terms: Management information systems.Business enterprises--Computer networks--Management.Electronic commerce--Management.Information technology--Management. Dewey Class. No.: 658.05 / GEL-B 2004 815874