Arnould, Eric.

Consumers / Eric, Arnould,; Linda Price, George, Zinkhan. - 2nd ed. - Boston: Irwin, McGraw Hill, c2004. - xxv, 867p,; ill.; 26 cm.

Indexes.

0071214267


Consumer behavior.
United States.
Relationship marketing.
Customer relations.

658.8342 / ARN-C 2004 815363