Arnould, Eric.
Consumers /
Eric, Arnould,; Linda Price, George, Zinkhan.
- 2nd ed.
- Boston: Irwin, McGraw Hill, c2004.
- xxv, 867p,; ill.; 26 cm.
Indexes.
0071214267
Consumer behavior.
United States.
Relationship marketing.
Customer relations.
658.8342 / ARN-C 2004 815363