TY  - BOOK
AU  - Smith,Geoff
TI  - Leading the professionals: how to inspire & motivate professional service teams 
SN  - 0749443154
U1  - 658.4092 22
PY  - 2004///
CY  - London, Sterling, VA
PB  - Kogan Page
KW  - Leadership
KW  - Supervision of employees
KW  - Employee motivation
KW  - Professional employees
KW  - Personnel management
N1  - Includes bibliographical references (p. [246]-247) and index; Leadership, management, and self-awareness -- What leaders of professionals do : an overview -- Devoting the time and energy to lead successfully -- Direction : objectives, values, strategy, and change -- Communications : getting the message across, listening and creating the right climate -- Motivation : creating the conditions for outstanding performance -- Coaching : helping team members to get the best out of themselves -- Teamwork : getting the best out of people working together -- Difficulties : resolving poor performance, interpersonal conflicts and crises -- Results : assessing team and individual performance -- Selection : getting the right people into the jobs -- Early days : helping new people to fit in and nurturing trainees -- Leading project teams -- Influencing colleagues and clients -- Leadership exercises
UR  - http://www.loc.gov/catdir/toc/ecip049/2003021967.html
UR  - http://www.loc.gov/catdir/enhancements/fy0715/2003021967-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0912/2003021967-b.html
ER  -