Smith, Geoff,  1938- <br/><br/>
Leading the professionals :  how to inspire & motivate professional service teams / 
Geoff Smith. 
 - London ;  Sterling, VA :  Kogan Page,  c2004. 
 - viii, 255 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [246]-247) and index. 
<br/><br/>Leadership, management, and self-awareness -- What leaders of professionals do : an overview -- Devoting the time and energy to lead successfully -- Direction : objectives, values, strategy, and change -- Communications : getting the message across, listening and creating the right climate -- Motivation : creating the conditions for outstanding performance -- Coaching : helping team members to get the best out of themselves -- Teamwork : getting the best out of people working together -- Difficulties : resolving poor performance, interpersonal conflicts and crises -- Results : assessing team and individual performance -- Selection : getting the right people into the jobs -- Early days : helping new people to fit in and nurturing trainees -- Leading project teams -- Influencing colleagues and clients -- Leadership exercises. 
<br/><br/><label>ISBN: </label>0749443154 
<br/><br/><label>LCCN: </label>2003021967 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership.<br/>Supervision of employees.<br/>Employee motivation.<br/>Professional employees.<br/>Personnel management.
<br/><br/><label>Dewey Class. No.: </label>658.4092  / SMI-L 2004 803690