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In charge of customer satisfaction / Roger Cartwright, George Green.

By: Contributor(s): Material type: TextTextSeries: In chargePublication details: Oxford ; Cambridge, Mass. : Blackwell Publishers, 1997.Description: xiv, 209 p. : ill. ; 25 cmISBN:
  • 0631200878 (alk. paper)
Subject(s): DDC classification:
  • 658.812 20 CAR-I 1997 804167
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Holdings
Item type Current library Collection Call number Status Date due Barcode Item holds
Books Books Lahore Business School Library Shelf No. 82, LBS Book 658.812 CAR-I 1997 804167 (Browse shelf(Opens below)) Available 804167
Total holds: 0
Browsing Lahore Business School Library shelves, Shelving location: Shelf No. 82, LBS Close shelf browser (Hides shelf browser)
658.812 BER-C 2006 804170 Call Centers for Dummies/ 658.812 BER-E 2001 804171 The eternal e-customer : 658.812 BUN-O 2006 800091 The outside-in corporation : 658.812 CAR-I 1997 804167 In charge of customer satisfaction / 658.812 DYC-C 2002 802635 The CRM Handbook : 658.812 DYC-C 2002 802636 The CRM Handbook : 658.812 DYC-C 2002 802764 The CRM Handbook :

Includes bibliographical references and index.

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