In charge of customer satisfaction / Roger Cartwright, George Green.

By: Cartwright, Roger
Contributor(s): Green, George, 1951-
Material type: TextTextSeries: In chargePublisher: Oxford ; Cambridge, Mass. : Blackwell Publishers, 1997Description: xiv, 209 p. : ill. ; 25 cmISBN: 0631200878 (alk. paper)Subject(s): Consumer satisfactionDDC classification: 658.812
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Item type Current location Collection Call number Status Date due Barcode Item holds
Books Books Lahore Business School Library
Shelf No. 79, LBS
Book 658.812 CAR-I 1997 804167 (Browse shelf) Available 804167
Total holds: 0
Browsing Lahore Business School Library Shelves , Shelving location: Shelf No. 79, LBS Close shelf browser
658.812 BER-E 2001 804171 The eternal e-customer : 658.812 BUC-E 1996 804168 Enemy within : 658.812 BUN-O 2006 800091 The outside-in corporation : 658.812 CAR-I 1997 804167 In charge of customer satisfaction / 658.812 DYC-C 2002 802635 The CRM Handbook : 658.812 DYC-C 2002 802636 The CRM Handbook : 658.812 DYC-C 2002 802764 The CRM Handbook :

Includes bibliographical references and index.

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