Call Centers for Dummies/ Real Bergevin.

By: Bergevin,Real
Material type: TextTextPublisher: Canada: John Wiley & Sons, c2006Description: xvi,362p.: ill.; 23cmISBN: 8126507101Subject(s): Call centers--Management | Customer services--ManagementDDC classification: 658.812
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Item type Current location Collection Call number Copy number Status Date due Barcode Item holds
Books Books Lahore Business School Library
Shelf No. 79, LBS
Book 658.812 BER-C 2006 804169 (Browse shelf) C1 Available 804169
Books Books Lahore Business School Library
Shelf No. 79, LBS
Book 658.812 BER-C 2006 804170 (Browse shelf) C2 Available 804170
Total holds: 0
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658.812 ANT-C 2013 811756 Customer Relationship Management : 658.812 ANT-C 2013 811757 Customer Relationship Management : 658.812 BER-C 2006 804169 Call Centers for Dummies/ 658.812 BER-C 2006 804170 Call Centers for Dummies/ 658.812 BER-E 2001 804171 The eternal e-customer : 658.812 BUC-E 1996 804168 Enemy within : 658.812 BUN-O 2006 800091 The outside-in corporation :

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