Service operations management : improving service delivery / Robert Johnston,Graham Clark.
Material type: TextPublication details: New Delhi: Pearson, c2005.Edition: 2nd edDescription: 516p.; ill.; 24cmISBN:- 9788120315208
- 22 658.5 JOH-S 2005 806162
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
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Books | Lahore Business School Library Shelf No. 74, LBS | Book | 658.5 JOH-S 2005 806162 (Browse shelf(Opens below)) | Available | 806162 |
Total holds: 0
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658.5 HEI-P 1999 803776 Principles of Operations Management / | 658.5 HIC-I 1977 803779 Introduction to industrial engineering and management science / | 658.5 IMP- 2001 803811 Improving Changeover Performance : | 658.5 JOH-S 2005 806162 Service operations management : | 658.5 KRA-O 1996 803134 Operations management : | 658.5 KRA-O 1999 803759 Operations management : | 658.5 KRA-O 2005 803766 Operations management : |