Service operations management : improving service delivery / Robert Johnston,Graham Clark.

By: Contributor(s): Material type: TextTextPublication details: New Delhi: Pearson, c2005.Edition: 2nd edDescription: 516p.; ill.; 24cmISBN:
  • 9788120315208
Subject(s): DDC classification:
  • 22 658.5 JOH-S 2005 806162
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Item type Current library Collection Call number Status Date due Barcode Item holds
Books Books Lahore Business School Library Shelf No. 74, LBS Book 658.5 JOH-S 2005 806162 (Browse shelf(Opens below)) Available 806162
Total holds: 0
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658.5 HEI-P 1999 803776 Principles of Operations Management / 658.5 HIC-I 1977 803779 Introduction to industrial engineering and management science / 658.5 IMP- 2001 803811 Improving Changeover Performance : 658.5 JOH-S 2005 806162 Service operations management : 658.5 KRA-O 1996 803134 Operations management : 658.5 KRA-O 1999 803759 Operations management : 658.5 KRA-O 2005 803766 Operations management :
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