Business Process Management : Practical Guidelines to Successful Implementations / John Jeston and Johan Nelis.

By: Jeston, John
Contributor(s): Nelis, Johan
Material type: TextTextPublisher: Burlington, MA : Butterworth-Heinemann, 2006Edition: 1st edDescription: xxi, 437 p. : ill. ; 26 cmISBN: 0750669217; 9780750669214; 9788131207611(Ind); 8131207617(Ind)Subject(s): Industrial management | Production planning | Reengineering (Management) | Business planning | Process controlDDC classification: 658.4063
Contents:
How can we demystify business process management? -- What is business process management? -- Why is it important to improve business processes before automating them? -- When should you do BPM - what are the main drivers and triggers? -- Who should be involved in BPM? -- Why are organizational strategy and process architecture important in BPM implementation? -- How do you sell BPM technology to the organization? -- What are the critical success factors in a BPM project? -- What are the critical implementation aspects for a BPM solution? -- Why do you need a structured approach to implementing BPM? -- Framework overview -- Guidelines on how to use the framework -- Organization strategy phase -- Process architecture phase -- Launch pad phase -- Understand phase -- Innovate phase -- People phase -- Develop phase -- Implement phase -- Realize value phase -- Sustainable performance phase -- Essentials introduction -- Project management -- People change management -- Leadership -- BPM maturity -- Embedding BPM within the organization -- Organization strategy phase -- Process architecture phase -- Launch pad phase -- Understand phase -- Innovate phase -- Develop phase -- People phase -- Implement phase -- Realize value phase -- Sustainable performance phase -- People change management essential -- Embedding BPM in the organization.
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Item type Current location Collection Call number Status Date due Barcode Item holds
Books Books Lahore Business School Library
Shelf No. 70, LBS
Book 658.4063 LES-B 2006 803606 (Browse shelf) Available 803606
Total holds: 0

Includes bibliographical references (p. [429]-432) and index.

Ch. 1. How can we demystify business process management? -- Ch. 2. What is business process management? -- Ch. 3. Why is it important to improve business processes before automating them? -- Ch. 4. When should you do BPM - what are the main drivers and triggers? -- Ch. 5. Who should be involved in BPM? -- Ch. 6. Why are organizational strategy and process architecture important in BPM implementation? -- Ch. 7. How do you sell BPM technology to the organization? -- Ch. 8. What are the critical success factors in a BPM project? -- Ch. 9. What are the critical implementation aspects for a BPM solution? -- Ch. 10. Why do you need a structured approach to implementing BPM? -- Ch. 11. Framework overview -- Ch. 12. Guidelines on how to use the framework -- Ch. 13. Organization strategy phase -- Ch. 14. Process architecture phase -- Ch. 15. Launch pad phase -- Ch. 16. Understand phase -- Ch. 17. Innovate phase -- Ch. 18. People phase -- Ch. 19. Develop phase -- Ch. 20. Implement phase -- Ch. 21. Realize value phase -- Ch. 22. Sustainable performance phase -- Ch. 23. Essentials introduction -- Ch. 24. Project management -- Ch. 25. People change management -- Ch. 26. Leadership -- Ch. 27. BPM maturity -- Ch. 28. Embedding BPM within the organization -- App. A. Organization strategy phase -- App. B. Process architecture phase -- App. C. Launch pad phase -- App. D. Understand phase -- App. E. Innovate phase -- App. F. Develop phase -- App. G. People phase -- App. H. Implement phase -- App. I. Realize value phase -- App. J. Sustainable performance phase -- App. K. People change management essential -- App. L. Embedding BPM in the organization.

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