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The CRM Handbook : A Business Guide to Customer Relationship Management / Jill Dyché.
Material type:
TextPublication details: India : Pearson Education, c2002.Edition: Low Price edDescription: xxiv, 307 p. : ill. ; 24 cmISBN: - 8177587625
- 658.812 21 DYC-C 2002 802635
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds | |
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Books
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Lahore Business School Library Shelf No. 82, LBS | Book | 658.812 DYC-C 2002 802635 (Browse shelf(Opens below)) | 1 | Available | 802635 | |||
Reference
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Lahore Business School Library Shelf No. 82, LBS | Book | 658.812 DYC-C 2002 802636 (Browse shelf(Opens below)) | 2 | Not For Loan | 802636 | |||
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Books
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Lahore Business School Library Shelf No. 82, LBS | Book | 658.812 DYC-C 2002 802764 (Browse shelf(Opens below)) | 3 | Available | 802764 |
Total holds: 0
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| 658.812 BER-E 2001 804171 The eternal e-customer : | 658.812 BUN-O 2006 800091 The outside-in corporation : | 658.812 CAR-I 1997 804167 In charge of customer satisfaction / | 658.812 DYC-C 2002 802635 The CRM Handbook : | 658.812 DYC-C 2002 802636 The CRM Handbook : | 658.812 DYC-C 2002 802764 The CRM Handbook : | 658.812 GAG-A 2000 804166 The Agile Manager's Guide to Extraordinary Customer Service/ |
Includes bibliographical references (p. 281-286) and index.