E-Service : (Record no. 6639)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00776cam a22002294a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 12082466 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20140321112830.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 000627s2001 nyua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0814406068 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | LBS |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 21 |
| Item number | ZEM-E 2001 804200 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Zemke, Ron. |
| 245 10 - TITLE STATEMENT | |
| Title | E-Service : |
| Remainder of title | 24 Ways to Keep your Customers When the Competition is Just a Click Away / |
| Statement of responsibility, etc | Ron Zemke, Tom Connellan. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New York : |
| Name of publisher, distributor, etc | AMACOM, American Management Association, |
| Date of publication, distribution, etc | 2001. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 341 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references (p. 323-325) and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer loyalty. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Internet marketing. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Connellan, Thomas K., |
| Dates associated with a name | 1942- |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Book | Lahore Business School Library | Lahore Business School Library | Shelf No. 82, LBS | 02/07/2004 | Old Campus | 0.00 | Old Campus | 658.812 ZEM-E 2001 804200 | 804200 | 21/03/2014 | 21/03/2014 | Books |