In charge of customer satisfaction / (Record no. 6618)
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000 -LEADER | |
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fixed length control field | 00694cam a2200217 a 4500 |
001 - CONTROL NUMBER | |
control field | 3524793 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20140320174328.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 960510s1997 enka b 001 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0631200878 (alk. paper) |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | LBS |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Edition number | 20 |
Item number | CAR-I 1997 804167 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Cartwright, Roger. |
245 10 - TITLE STATEMENT | |
Title | In charge of customer satisfaction / |
Statement of responsibility, etc | Roger Cartwright, George Green. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Oxford ; |
-- | Cambridge, Mass. : |
Name of publisher, distributor, etc | Blackwell Publishers, |
Date of publication, distribution, etc | 1997. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xiv, 209 p. : |
Other physical details | ill. ; |
Dimensions | 25 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Consumer satisfaction. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Green, George, |
Dates associated with a name | 1951- |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Item type | Books |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Inventory number | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Dewey Decimal Classification | Book | Lahore Business School Library | Lahore Business School Library | Shelf No. 82, LBS | 14/07/2003 | Old Campus | 0.00 | Old Campus | 658.812 CAR-I 1997 804167 | 804167 | 20/03/2014 | 20/03/2014 | Books |