Communication skills for the healthcare professional /

McCorry, Laurie Kelly, 1959-

Communication skills for the healthcare professional / Laurie Kelly McCorry, Ph.D., Dean of Science, Engineering and Mathematics, Bunker Hill Community College, Boston, Massachusetts, Jeff Mason, M.F.A., Boston University, Boston, Massachusetts. - Second edition. - viii, 264 pages : color illustrations ; 23 cm

Includes index.

"In the preface to the first edition of this book, we wrote, "Today, poor communication is the single most common reason for patient complaints against healthcare professionals"--

9781496394903

2019025709


Communication
Professional-Patient Relations
Allied Health Personnel


Problems and Exercises

R697.A4 / M368 2020

610.73 / MCC-C 2020 401260

W 18.2
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