The Malcolm Baldrige National Quality Award :
Heaphy, Maureen S., 1950-
The Malcolm Baldrige National Quality Award : A yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska. - Reading, Mass. : Addison-Wesley, c1995. - xxii, 440 p. : ill. ; 24 cm. - Engineering process improvement series . - Engineering process improvement series. .
Includes bibliographical references (p. 431-432) and index.
020163368X (pbk. : alk. paper)
Malcolm Baldrige National Quality Award.
Total quality management--Awards--United States.
658.56207973 / HEA-M 1995 803813
The Malcolm Baldrige National Quality Award : A yardstick for quality growth / Maureen S. Heaphy, Gregory F. Gruska. - Reading, Mass. : Addison-Wesley, c1995. - xxii, 440 p. : ill. ; 24 cm. - Engineering process improvement series . - Engineering process improvement series. .
Includes bibliographical references (p. 431-432) and index.
020163368X (pbk. : alk. paper)
Malcolm Baldrige National Quality Award.
Total quality management--Awards--United States.
658.56207973 / HEA-M 1995 803813