The 5 Essential People Skills : How to assert yourself, listen to others, and resolve conflicts /
Dale Carnegie Training
The 5 Essential People Skills : How to assert yourself, listen to others, and resolve conflicts / Five essential people skills Dale Carnegie Training. - 1st Fireside trade paperback ed. - New York : Simon & Schuster, 2009. - viii, 240 p. ; ill.; 22 cm.
"A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
For LBS Students,Faculty & Researchers.
9781416595489 (pbk.) 1416595481 (pbk.)
2009013970
Interpersonal relations.
Interpersonal communication.
Assertiveness (Psychology)
Communication.
HM1106 / .A14 2009
158.2 / CAR-F 2009 805788
The 5 Essential People Skills : How to assert yourself, listen to others, and resolve conflicts / Five essential people skills Dale Carnegie Training. - 1st Fireside trade paperback ed. - New York : Simon & Schuster, 2009. - viii, 240 p. ; ill.; 22 cm.
"A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
For LBS Students,Faculty & Researchers.
9781416595489 (pbk.) 1416595481 (pbk.)
2009013970
Interpersonal relations.
Interpersonal communication.
Assertiveness (Psychology)
Communication.
HM1106 / .A14 2009
158.2 / CAR-F 2009 805788