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Quality Management :

Summers, Donna C.S.

Quality Management : Creating and Sustaining Organizational Effectiveness / Donna C.S. Summers. - 2nd ed. - Noida India: Pearson, c2015. - xiv, 574p.: ill.; 23 cm.

Index.

ISBN: 9789332551855

Subjects--Topical Terms:
Organizational effectiveness.
Total quality management.
Quality control.
Total quality control.

Dewey Class. No.: 658.4013 / SUM-Q 2015 812291

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