Gilpatrick, Eleanor G.

Quality improvement projects in health care : / problem solving in the workplace / by Eleanor Gilpatrick. - Thousand Oaks, Calif. : Sage Publications, c1999. - xviii, 389 p. ; 24 cm.

Includes bibliographical references ( p. 133-135) and index.

0761911669 (cloth : acidfree paper) 0761911677 (pbk. : acidfree paper)

98025380


Medical care--Quality control.
Medical care--Evaluation.
Total quality management.
Medical care--Quality control--Case studies.
Medical care--Evaluation--Case studies.
Total quality management--Case studies.

362.10685 / GIL-Q 1998 500842
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